CSG Security NetVision Plus User's Guide

Guardall Director V4.74 User's Guide

2 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 If the door is unlocked, access is not controlled (simply open the door to enter the ar

92 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Multi-Account Systems: First select [Account Folders] in the 'tree', and do

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 93 - Point Type: The type of the input-point (as selected under 'Configuration

94 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 - Output (bottom of form): This is where you select an output to control manually, or

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 95 Panel Communications and Updates Beginning with V4.0 Guardall Director, you can

96 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Any workstation associated with your Guardall Director system can be used for panel co

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 97 2) If not connected, check to ensure the communication software is running on th

98 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Cancelling / Dropping a Connection Click [Communications] in the 'tree', and

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 99 -Account / Panel Group 'Tree': The left side of this form (centre of y

100 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Local user admin. (via keypad) is supported in all systems, while local system config

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 101 some time in the future). Tip: For details on communications / update session

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 3 Entering During the Pre-Arming Cycle: With a scheduled arming, authorized person

102 Guardall Director V4.74 User's Guide 21-0381E v4.7.4  A 'referential' data error (assignments to certain items that don't

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 103 To determine what is causing a 'referential' conflict:  Find out wh

104 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 On This Form - Panel: This lists all panels for the account your are presently '

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 105 Current Flash Files - File Name: This shows the firmware files that have been

106 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Updating Panel Firmware Flash Firmware This screen allows you to update panel firmwa

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 107 ----------------------------------------------- On This Form ( [Start Download]

108 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 ----------------------------------------------- On This Form ( [Change File] ) - File

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 109 Administration and Maintenance

110 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Operators (People Who Can Use This Software) Operators An operator is a person who h

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 111 be changed if desired (for the current work-session). For details, look for t

4 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 - Name: A valid operator's name. - Password: The operator's assigned password

112 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Setting or Changing an Operator's Password Quickly Changing Your Password Open

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 113 Operator Settings (v4.6) Operator Login Message Screen An image and/or text m

114 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Enhanced Operator Password Security Operator password security has been enhanced thro

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 115 How to Get Here MyTools Bar: Operator Permissions In the Tree: [Management],

116 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Pick-List (bottom of the form) - Operator Permissions: This is where you select a per

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 117 fields. "Custom Fields" permission (only) is needed to initially de

118 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Pick-List (bottom of the form) - Scheduled Event Filter: This is where you select a &

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 119 Schedules for User-Access and Area Automation Schedules Schedules are customi

120 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Pick-List (bottom of the form) - Schedule (bottom of form): This is where you select

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 121 - Schedule: A reference number assigned by the system; - Name: A suitable name

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 5 Note: Port 443 must be 'open' on the network for the Director-server.

122 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Tip: The Grid / Form toolbar-button allows selecting your preferred view-mode. Thi

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 123 Date - Month: The month for the holiday or time change. - Day: The day for th

124 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Authorities for Users/Entrants (V4.4) Attention: Beginning with V4.4, area selecti

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 125  Delete an Authority: Right-click the blank area near the top of the form,

126 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Details: Right-click the 1st one (a blank area above the 'tabs' in 'F

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 127 - Test: Perform a system test from an LCD keypad; - Function Key: The ability

128 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 the facility, but access is not granted until a valid escort's card is also pres

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 129 Master Override: With 'Master Override' authority (previous), these

130 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Multi-Account Systems: First select [Account Folders] in the 'tree', and d

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 131 Users Users are the persons authorized to use system keypads and/or gain entry

6 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 The Desktop Your 'Window' to the System The desktop is your interface to the

132 Guardall Director V4.74 User's Guide 21-0381E v4.7.4  View/Change an Existing One: Select one from the pop-up list at the bottom of the

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 133 Pick-List (bottom of the Form) - User: This is where you select a user to view

134 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 - Language: The language for user prompts at LCD keypads when accessed by this user;

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 135 Authority Plus: For a permanent user, this allows assigning an optional secon

136 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Note: To allow using the photo-badging option, the card printer and any capture devi

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 137 Standard Photo-Badging Selections - (person's photo-image): The captured

138 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 ----------------------------------------------- Image - Current Capture Device: This

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 139  Ensure the displayed image and other settings are correct;  Click [Print B

140 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Any existing card layouts will still print in the original language (see notes). If y

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 141 Tips: User names and IDs will be included in the list only for cards that wer

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 7 Resetting the Desktop After moving and resizing areas of the screen, you may wis

142 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 - Door Fallback Mode: Cards to be granted access if the door controller module is una

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 143 System Maintenance Tasks Password and Personal ID Number (PIN) Issues Defaul

144 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 - Password: The desired/new password for the operator. - Re-enter Password: Enter the

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 145 Checking for Database Conflicts To check for database vs. panel conflicts, ope

146 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Tip: Details on shutting down the Guardall Director software, and 'backing up&a

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 147 Checking / Repairing the Guardall Director Database Ensure that all copies of

148 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Note: This is true for the database backup feature only--not repairing the database,

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 149 done only through the database repair utility. (server PC if client-server Gu

150 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Setting Backups to Occur Automatically (Scheduled Backups) v4.5 Beginning with Direc

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 151 At your Guardall Director workstation (server PC if client-server) open the Wi

8 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Other Desktop Choices Tip: You can save your desktop changes at any time: Open the V

152 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 slow and/or unstable if database files become very large. Note: Archiving pertains

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 153 retained in the database. (All older ones will be moved to the external archi

154 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 - Events: Messages pertaining to activity that occurred in the facility (access gran

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 155 System Configuration Beginning with V4.0 Guardall Director, you can use the

156 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Working with Accounts and Folders (Multi-Account Systems) Account Folders, and accou

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 157  Drag to adjust a column width, or click to sort on a column heading. Openi

158 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Note: To allow deleting an account folder, you must ensure that it is not assigned w

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 159 Account Folders: Account folders are not shown in this screen. (Double-click

160 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 indicate the sequence of items within the sort-order (e.g., sorted by City 1, then ac

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 161 If You wish to Delete a Shared Item (Phase 2) If you delete a shared user or h

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 9 (Right-Click within the Tree for an Account) - Logical Tree View: 'Toggle

162 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 usage and order for all applicable accounts, and they must be set as 'single-lin

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 163 Phase 2: Community Groups 2A: Set Up Communities With shared users, the &apo

164 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Things You Can Do  To add a new "Shared User Group" to the list, click th

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 165 2C: Reserve Holiday ID#s (Shared Holiday Groups) Holidays (and time-change da

166 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Viewing or Entering These Settings Select Shared Users from the MyTools bar, or sele

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 167 Viewing or Entering These Settings Select Shared Holidays from the MyTools bar

168 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 - Community Name: This allows selecting a "Community" (previously-defined)

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 169 - Select: This allows assigning a group of holidays to the specific account. (

170 Guardall Director V4.74 User's Guide 21-0381E v4.7.4  Standard  - Account Name: A name/description for the site/account. Tip: This

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 171 If you cannot select a specific 'feature set', this means that it is

10 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 

172 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 - Arm/Disarm and Tones (V4.4): Sets whether or not disarming will be supported thro

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 173 test authority, and the ability to change the time and date. - Service PIN Mo

174 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Pick-List (bottom of the Form) - Response: This is where you select a sample event re

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 175 Working in Grid View: You can:  View or enter values;  Right-click an item

176 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Before Deleting: Only unused sounds can be deleted. (Go to the Event Priority scree

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 177 Top of the Form - View: The type of events you are viewing (global and/or custo

178 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Detailed Operator and User Audit Trail (V4.6) "Detailed auditing" records

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 179 Note: Playback for video events is NOT supported for March R4 DVRs. Related:

180 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Related Settings: YourAccount, Account Information, Event Priority.  Customizi

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 181 IP Exception: With IP connections ( V3.3 software), a "Panel Group"

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 11 Running Reports, and Monitoring System Activity

182 Guardall Director V4.74 User's Guide 21-0381E v4.7.4  Location  Settings pertaining to the location of the panel(s), plus the local

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 183 How to Get Here Click your site/account button in the tree. Tip: The Grid /

184 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 plus the resulting item-range for each panel based on the present "Display Offse

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 185 The higher speed (38400) is recommended in all systems (especially with door an

186 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 VBUS Outputs and Parallel STU Outputs (xL Panels) xL panels support one 8-output STU

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 187 groups of areas will be supported through LCD keypads associated with this pane

188 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 For details, refer to "Panel Groups and Connection Settings". -----------

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 189 per the "Reporting Mode" (to follow), plus each time a connection is

190 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 'UL', 'Long', or 'Fx Standard'). (In Canada, select ULC

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 191 numeric paging). For details, refer to "Programmable Outputs". The m

12 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Time-and-Attendance Reporting In/Out Status Tracking: This feature requires "Us

192 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Pick-List (bottom of the form) -Panel (optional): If the tree is not set to show item

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 193 - Position: The position of the odd-parity 'checksum' (1-40); - Start

194 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Pick-Lists (bottom of the form) -Panel Group & Panel references (optional): This

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 195 For details on setting up schedules, refer to "Schedules for User Access a

196 Guardall Director V4.74 User's Guide 21-0381E v4.7.4  Intrusion  (systems with monitored sensors) Delay Times - Entry: The duration

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 197 - Dual Custody: Disarming this area will require two authorized user's to

198 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 This setting is used with high-security areas--such as a cash room. With this settin

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 199 - Allow Out of Schedule Opens: Whether or not users without 'Emergency Off

200 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Event (counter reaches min/max);  Control & Status Panel Control & Stat

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 201 Special - Auto Arm on Door Close: The area will arm automatically when any &apo

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 13 For details on viewing and printing displayed reports, refer to "Working wi

202 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Forms view: Details for one item at a time; Grid View: All defined items in a lis

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 203 Ref: AccountName, Users, Standard, “System Authority”. 6) When this fea

204 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Things You Can Do  Add a Module: Click [+] at the bottom of the form, or right-cli

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 205 - Module type when last communicated: During each communications session with

206 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 - Single in Schedule: Selects an action to occur automatically (arm, disarm, etc.) w

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 207 apartments or offices (up to 60 per main panel). There are different types of s

208 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Pick-Lists (bottom of the Form) -Panel Group & Panel references (optional): This

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 209 held/delayed to allow an authorized entrant to disarm the keypad. - Siren Time:

210 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 - Hold Badge Requires PIN: Future Use. This sets whether or not the badge-hold feat

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 211 Door capacity and type(s) of door controllers supported depends on your softwar

14 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Exception: With "Relaxed Interval", only persons absent for the whole day a

212 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Pick-Lists (bottom of the form) -Panel Group & Panel references (optional): This

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 213 To have the door simply re-lock at the closing time, set the "In Schedule&

214 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Card/PIN: "Card or PIN" means "Card-Only, or User-ID+PIN". With

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 215 + Re-enter the same area, or; + Re-enter the facility from 'outside',

216 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 More Tabs  Request to Exit  Standard - Request to Exit Required: Whether or not

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 217  Interlock  - Interlock Required / With / Delay: With "Interlock Requ

218 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 properly). To check or re-set status aspects, refer to the "Elevator" stat

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 219 Pick-Lists (Bottom of the Form) -Panel Group & Panel references (optional):

220 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Elevator Area: It is best to set up unique area(s) for use with elevators and the as

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 221 (lift) cab only if their assigned authority supports this group number. -----

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 15 will appear in the report-viewer window for viewing and/or printing. For detai

222 Guardall Director V4.74 User's Guide 21-0381E v4.7.4  = Relays normally powered (held open), and powered down only when access to floors

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 223 - Building Name: A suitable description for the building or complex; - Floor: T

224 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 To set up custom input point types, refer to "Input Points—Custom Point Types&qu

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 225 Top of the Form - Name: A suitable description for the input point indicating i

226 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Items separated with a slash (/): This performs a 'toggle' operation betwe

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 227 Input Points—Pre-Defined Sensor Types Burglary Points: Type Arming Level Prepr

228 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Input Points—Custom Point Types Custom Input Point Types In addition to the extensiv

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 229 On This Form (Standard  ) - Name: A suitable name indicating the operation or

230 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 For Command Points: This selection does not apply to command points (do not select &

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 231 Tip: The circuit-type that you select will be shown graphically near the middl

16 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Pick-Lists (bottom of the Form) - Attendance Period (bottom of form): This is where yo

232 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 The Numeric Paging Feature UK/ACPO: This feature is not supported with UK/ACPO opera

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 233 reference number assigned by the system, and the name of the output, once defin

234 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 the list) enable an On/Off pulse-cycle. See "Cadence". Tip: To invert a f

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 235  Remove Operation: Deletes an inserted segment. This appears only if you rig

236 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Example A: With "(Condition1 AND (Condition2 OR Condition3))" the outp

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 237 System Was In Alarm System WAS IN ALARM. This is only for input points in alar

238 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 System Version "E" Unconfirmed Alarm System Version "E" Set/Uns

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 239 Area Pseudo When any 'Pseudo' condition is in effect. Area Walk Test

240 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Output (pertaining to another output): Output Real Output is On Output Equation is

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 241 Installation and Technical Reference

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 17 Roll-Call Reports (v4.61) In/Out Status Tracking: This feature requires "

242 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 PC Issues and Software Installation Welcome The topics that follow cover the various

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 243 Networking Ports Used (443 and 80) The Director software requires exclusive acce

244 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 ISM panels (square mainboard) use a built-in modem/dialler for small accounts, or an

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 245 Windows Settings Required Microsoft Internet Information Services (IIS) Beginni

246 Guardall Director V4.74 User's Guide 21-0381E v4.7.4  Go into Log On ;  Select "This Account";  [Browse] to and/or enter t

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 247  Insert the CD-ROM into the drive, and wait for the 'auto-run' insta

248 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Upgrading from an Earlier Version of Software Attention: You can upgrade from V4.4

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 249 may be used on its own, or in conjunction with other software components.)  Se

250 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Note: A different "Cyclic-ID" code will appear each time you open the &quo

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 251 CD-R, etc., and then transfer it to the new PC (any suitable folder); 3) Instal

18 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 If Printing an Activity Report To print a report without viewing it first: Select the

252 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 DCOM Setup (Required for Client-Server Guardall Director Systems): Beginning with v4

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 253 Activation Key: The Guardall Director software uses a small 'activation ke

254 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 If you HAVE Access to the Internet on This PC  After entering the Registration In

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 255 Upgrading Your Software (Adding Optional Features) To enable the upgraded functi

256 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 March Networks R4-R5 DVR Support Beginning with Director software v4.7, March Network

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 257 via the internet for installation on a remote PC. This replaces the previous we

258 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 as a service so it starts automatically with the Windows operating system. A typical

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 259 To restart it manually, go to: [Start], (All Programs), Programs, Startup, a

260 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 identifying them to the server. (After installing the Guardall Director software at

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 261 Viewing or Changing the Listed Name or "Cyclic ID" for a Client PC Sel

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 19 Note: Reports cannot be filtered on multi-line fields. Be sure to make your se

262 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 this specific client workstation (for operators who also have permission for each spe

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 263  Assign a different permission-set to any operators as required. Now, select C

264 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 New Installation? Try the Wizard ! Users Shared Across Multiple Accounts: Beginnin

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 265 Panel Connection Overview Beginning with V4.0 Guardall Director, you can use th

266 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 For a panel that connects directly (through a cable), refer to "PC-to-Panel—Dire

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 267 To protect against data loss (i.e., having to re-enter information), you'll

268 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 (Although--with software and firmware versions indicated above--a single HSC-IP modul

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 269 same level or higher. Exception: V3.3 panels OK with V3.20 software for this ty

270 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 If a new modem is not recognized, you can go into the windows Control Panel and selec

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 271 Note: To allow panel communications, the Guardall Director 'activation&apo

20 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Running a Guard Tour Report 1) Select Guard Tour Report from your MyTools bar, or cli

272 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 After adding the desired modems and cable-connections here, they must be included in

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 273 (These must have been already been set up under MS Windows.) - Debug Screen: Thi

274 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 - Line Status: Whether or not an active panel connection is presently using the speci

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 275 Tip: Your changes will be saved automatically when you move to a different scre

276 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 'pool'. (Select the desired item under "Devices in Pool", and th

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 277 Commissioning or Installation Guide for your system, in conjunction with the ins

278 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 3) Set these items under "Account Information":  Account Name;  Accou

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 279 Transfer Settings and Test for Basic Operation Step (Do This): For details, ref

280 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 7) When finished, you can enter the facility address information if desired, and set

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 281 - Show Button Captions in MyTools: Whether or not you want the text-descriptions

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 21 Event Period - From and To (date and time): The beginning and end date from the

282 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 (Any three-letter acronyms typically pertain to different types of door-controller mo

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 283 System-Wide Capacities Client / Server Operation: This is dependant upon your s

284 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 5 † P0 / P1fe 32 100 2048 1000 Yes 3d ID + Pin 60 / 100 / 250 Enterprise

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 285 Note: With ISM panels (square mainboard), outputs 005-008 are virtual outputs a

286 Guardall Director V4.74 User's Guide 21-0381E v4.7.4  Arming Station N/A - N/A N/A N/A  N/A - Door Unlock Relay - - - - -  -  Auxili

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 287 Director software. You will be prompted accordingly if this applies to you. Use

288 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 When you click [Change...] for each item below, you will be asked to enter a "U

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 289 to be managed under SQL server, you will be prompted automatically for this duri

290 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 6) This screen will appear: Select: User Data Source (...) at the top, and click

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 291 11) In the next screen, make selections similar to as shown: When ready, cli

21-0381E v4.7.4 (2009.02) © 2009 CSG Security Inc. / Sécurité CSG Inc. i Contents Welcome...

22 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Reporting on User Access Authorities (by Area, Door, or Floor) User Access Reports Us

292 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 15) Now, select the Guardall Director database view(s) that you want to be available

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 293  Checks the ErmUserImportResult table for errors, (and deletes processed infor

294 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 persons who are unfamiliar with computers or text file formats. Authority: This fe

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 295 System / Hardware Reference System Design Aspects (Topology) The following con

296 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 IP Connections: Secure and regular IP connections are also supported. More: IP Co

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 297 Smoke Detector: This is a smoke detector that senses smoke or flame, triggering

298 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Keypad Tone Reference (V4.5 with V4.42 firmware) The following table shows keypad

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 299 Table 2: Arming station Tones Condition Standard Tones Reverse Tones Fire

300 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 On-Line Support & Product Information On-Line Information and Support The Guard

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 301 Index Absentee report...12 AC power lev

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 23 Report Type - Select the type of information to be included in your report. User

302 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Alarm notes...36 Alarm priorities...

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 303 Card format settings ...191 Card import (automat

304 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Communications ...95 Auto-connect to panel (s

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 305 User In/Out Status ...84 Controlling a Pan/Tilt

306 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Display offsets...182 Door control...

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 307 Status...103 Floor control...

308 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 KCD keypad Groups of areas (to arm and disarm together)...

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 309 Viewing accounts across multiple servers...

310 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Set panels/groups to appear in the tree or on forms...

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 311 Remote diagnostics...28, 73 Remote Software Downloa

24 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 name each time to avoid overwriting previous reports. - [Reset]: This provides a quick

312 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Selecting during login...3 Server location...

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 313 Software licensing and activation key... 281 Software operators ...

314 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Topology ...295 Totalization report

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 315 Visually Verifying Users (Photo-Verification) 38 VVC file...

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 25 screen, set the location and filename as desired, and click Save when finished.

26 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 (Remaining Buttons) - [File...]: This allows changing the location and file-name for a

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 27 Viewing/Printing a Previously Saved Audit Report-Archive Select Audit Report fr

28 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Report Destination / Output To - Screen: This has the report sent to the 'Report

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 29 To view a report before printing: Select the type of report and other criteria

30 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 - Report Emulation Text File: This has the report saved as a formatted text file for v

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 31 (Report Viewer Toolbar) - Print (printer symbol): This allows selecting and/or s

ii Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Area Users (Activity, User Count, and APB-Reset)...

32 Guardall Director V4.74 User's Guide 21-0381E v4.7.4  The panel's built-in dialler ('Bell 103', 300 baud modem), and/or; 

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 33 Tip: Your selected account will remain 'open' (e.g., for the event mo

34 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 If you wish to print activity messages, refer to "Reporting on System & Perso

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 35 TechTip: Alarms and events can be set as 'resolvable' or not (i.e., w

36 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Note: This button becomes available once the filtering changes have been saved (e.g.,

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 37 When Messages Cannot be Transmitted to the Guardall Director Software If the Gua

38 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 - Vertical Slider bar on the right: This indicates your relative position within the

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 39 any of the selected door(s). The last 1, 4, or 9 entrant's photos can be d

40 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 This screen shows the last 1, 4, or 9 persons who gained entry (or were denied acces

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 41 Setting up This Feature Each operator can set the photo-verification feature to

21-0381E v4.7.4 (2009.02) © 2009 CSG Security Inc. / Sécurité CSG Inc. iii System Configuration...

42 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Guard-Tours: Monitoring Introduction to Guard Tours Guard Tours A guard-tour can be

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 43 Activating and Monitoring Guard Tours (that have already been set up) Activati

44 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 - Monitor Tour (bottom of form): This is where you select an active guard tour to view

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 45 ----------------------------------------------- - Guard Tour: This is where you

46 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Multi-Account Systems: First select [Account Folders] in the 'tree', and do

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 47 After changing the position of any stations (checkpoints) in a guard-tour, be su

48 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 49 Checking Status and Controlling Items

50 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Maps and Video (Visual Monitoring & Status/Control) Status and Control Using Visu

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 51 Accessing This Feature (Visual Director) See if you're already connected wi

iv Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Installation and Technical Reference...

52 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Zooming in or out on a map: Click the desired map, then use one of these methods: 

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 53 - (+) / ( - ) (magnifying glass symbols) and the 'slider bar' on the

54 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Controlling an Area or Device Open the applicable "View", and (locate) and s

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 55 - Momentary Normal Unlock: This unlocks the door for a duration equal to the st

56 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 image, with additional camera settings available under: Tools, Options. The Video To

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 57 - For cameras that support pan-tilt-zoom (PTZ) control, your mouse cursor will c

58 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 3) Click the down-arrow on the right to open the list and make your selection. For mo

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 59 - Interval: Sets the duration between camera image requests--in milliseconds (1

60 Guardall Director V4.74 User's Guide 21-0381E v4.7.4  You must have an available connection to a network, the internet, or "dial-up

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 61 Step 1b: Define Cameras Cameras need to be identified before they can be displ

21-0381E v4.7.4 (2009.02) © 2009 CSG Security Inc. / Sécurité CSG Inc. v Copyrights and Trademarks ™ G

62 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 - Server Name or IP: This is the IP address (or PC name) of the specific Netvision ca

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 63 Camera-View. Then, set the name as desired (see the name description for detail

64 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 - View (bottom of the form): This allows selecting an existing 'View' (or se

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 65 This screen shows your selected view with its associated maps and cameras, alo

66 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Multi-Account Systems: First select [Account Folders] in the 'tree', and do

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 67 provides a quick way to view the details for each item. Items to be available un

68 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Note: If the status window appears blank, or unavailable (items are grey in colour),

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 69 button is flashing, this indicates that an AC-failure is in effect at the panel.

70 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 For details, refer to "Connecting to the Associated Panel(s), An Overview" (

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 71 Resetting Users' Antipassback Status Antipassback (APB): A feature that b

vi Guardall Director V4.74 User's Guide 21-0381E v4.7.4 

72 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Alternative: You can also set the 'tree' to list status topics on a panel-b

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 73 Checking System Status (Remote Diagnostics) Remote Diagnostics This feature all

74 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 ----------------------------------------------- - On This Screen: This shows various

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 75 Alternative: You can also click Trouble on the status toolbar. Login with your

76 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Initiate a Connection, and Access this Topic See if you're already connected wit

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 77 Initiate a Connection, and Access this Topic See if you're already connecte

78 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Checking Status or Controlling a Suite Security System Status of an Apartment/Suite o

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 79 Notes: Since each keypad typically pertains to a separate, privately-owned dwel

80 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 they log into 'Control & Status' as a user with the authority to perform

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 81 Controlling all Doors in a Specific Area Tip: Reader commands pertain to the re

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 1 Welcome

82 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 - Schedule-Related Items (visible only for a scheduled area): This shows schedule-rela

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 83 - Area (bottom of form): This is where you select an area to view its status or

84 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 - Reset Count to Zero: This resets the area user-count to zero (regardless of what th

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 85 This feature operates in 'real-time', showing the new area and time wh

86 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Elevator Readers: Door control does not apply to readers in elevator (lift) cabs. To

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 87 - Door (bottom of form): This is where you select a door to view its status or i

88 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 or remove access-control for all floors or individual floors--as accessed from a speci

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 89  To change the reader access requirements or operating characteristics, refer

90 Guardall Director V4.74 User's Guide 21-0381E v4.7.4 Checking Status or Controlling Floors Floor Status and Control The floor status scree

21-0381E v4.7.4 Welcome Report Control Admin Sys Config Tech-Ref 91  To apply or remove access-control for (i.e., secure or desecure) an individua